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“Hi, I’m Aditya and this is my co-founder Akash from Travelaux. Is this a good time for a quick introduction? We are building long-term inbound and outbound partnerships, with a strong focus on inclusive travel.”
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DMC questions
- Which destinations and products are your strongest?
- What type of Indian travelers do you handle best?
- Who will be our main point of contact and normal response time?
- Do you give net rates, commissionable rates, or both?
- Are there volume, series, seasonal or early-booking benefits?
- How do you handle emergencies while guests are travelling?
- What accessibility support can your local suppliers arrange?
- Could you propose one pilot itinerary for our market?
Hotel / resort questions
- Which properties and room categories suit our client segments?
- Could you help us understand the accessibility features you already offer?
- Are accessible-room measurements and bathroom photographs available?
- What are your agent rates, group rates, blackout dates and cancellation terms?
- Can you arrange connecting rooms, attendants’ rooms or medical equipment?
- Who handles reservations and urgent in-house escalations?
Tourism board questions
- Which experiences are you currently promoting to the Indian market?
- Do you support joint campaigns, webinars, roadshows or familiarisation trips?
- Do you maintain verified accessibility information for attractions and transport?
- Can you introduce us to trained local DMCs and accessible suppliers?
- Are grants or partnership programs available for inclusive tourism?
Transport questions
- Which vehicle categories and cities do you cover?
- Can you provide step height, door width and luggage/wheelchair capacity?
- Do you have adapted vehicles or drivers trained to assist disabled travelers?
- What are minimum hours, overtime, night, toll and parking rules?
- What is your backup plan for a breakdown or driver no-show?